Parents Frequently Asked Questions
How does my student obtain a room for the 2013-2014 academic year?
Please click here
for the housing assignment process that all students must participate in to obtain a room for the 2013-2014 academic year.
How does my student obtain leadership/special housing for the 2013-2014 academic year?
Currently, we offer leadership/special housing with our Humanity Houses on Brook Road and White Hall.
Students interested in living in the Humanity Houses must possess either a cumulative GPA of 3.0 or a cumulative GPA of 2.8 with demonstrated campus involvement (Student Government Association, Royal Court, athletic teams, honors society, campus organizations.)
Female students interested in living in White Hall must possess a cumulative GPA of 3.0.
Students must complete the special housing application and email it to email@example.com
**The application process for leadership/special housing is currently closed
What is a Residence Hall Director (RHD or HD) and what is their role?
The Residence Hall Director (RHD) is a live-in professional, who is responsible for creating a community where academics, diversity, and community involvement are honored. Additionally, this position provides leadership for the overall management of the hall to create a safe, clean and comfortable environment for students and staff.
What is a Resident Assistant (RA) and what is their role?
A Resident Assistant (RA) is an upper-class student who serves students living in the residence halls. Under the supervision of a Residence Hall Director (RHD,) the RA is responsible for creating and maintaining a residence hall environment that is conducive to living and learning. As a means to accomplish this, the RA is expected to play a variety of constantly changing roles. The RA is expected to meet the needs of residents by serving as a mentor, community developer, resource person, educator, and peer.
How can my student become a Resident Assistant?
Resident Assistant selection typically occurs early in the spring semester when the official information session is held. This year’s session will be held on Wednesday, January 16, 2013. The process involves several professional development workshops and an interview. RA’s are required to return to school earlier than other students in the fall to participate in training activities and building preparation.
What happens if my student loses their room key or ID?
Students who lose their room keys should report it immediately to their Residence Hall Director. At this time, the student’s account will be charged $75 for a replacement lock. Replacement locks are typically completed within 24 hours. Locks are replaced to ensure that only the residents of that particular room have access to the room.
Lost ID cards should be reported to the University Police department. Students are required to pay a $25 fee at the Cashier’s office in the CD King building. Upon producing receipt of their payment to the University Police department, they will be issued a new ID card.
What if my student’s ID card is not working for their residence hall?
Student’s ID cards are the sole way to gain access to their residence hall so it is vital that cards are activated. If students are experiencing issues with their ID card and door access, they should visit the Office of Residence Life & Housing (Thomas Henderson Student Center, room 108) so we can assess the problem and correct it.
What if my student doesn’t get along with their roommate?
The Office of Residence Life & Housing makes every effort to ensure all students are comfortable and content with their residence hall environment, including their room. When residents move in, they are required to complete a Roommate Agreement Form, which details the guidelines that roommates will follow within the room. These guidelines relate to noise, cleanliness, borrowing of items, and guests.
Should conflict arise between roommates, students are expected to notify a residence hall staff member (Resident Assistant or Residence Hall Director.) Following that notification, a mediation will be scheduled to address the conflict. All staff members are trained on the mediation process.
Should mediation fail, a room change may be initiated, based on spacing availability.
Can my student get a single room?
There are a limited amount of single rooms available on campus. Students wishing to reside in single rooms are encouraged to begin the housing application process (including paying the appropriate fees) as early as possible to better their chances. In addition, first year students are not permitted to have single rooms.
What if my student wants to change rooms?
The Office of Residence Life & Housing opens an open room change period at the beginning of each semester. This typically occurs two weeks after registration has ended. Students are required to complete a Room Change form with their Residence Hall Director. Room changes are approved or denied based on spacing availability.
If students wish to change rooms outside of the designated period, they are encouraged to speak to their Residence Hall Director. However, room changes are not guaranteed.
How do I send my student mail?
All residential students are encouraged to obtain a campus mailbox with the Campus Mail Room. The Campus Mail Room is located on the first floor of the Henderson Student Center and is open Monday-Friday during posted hours.
Mail should be addressed as follows:
[Campus Mail Box _______]
Virginia Union University
1500 North Lombardy Street
Richmond, VA 23220
How does my student get a parking permit?
Students are required to pay the parking permit fee at the Cashier’s office in the CD King Building. Upon paying, they should take their receipt to the University Police Department (located on the ground level of Pickford Hall) to obtain a parking permit. First year students are not permitted to have cars on campus.
My student wants to move off campus. What do they need to do?
Students wishing to move off campus are required to complete an Intent to Vacate form. These forms are available in their residence hall office and in the Office of Residence Life & Housing. Following receipt of their completed form, the student’s meal plan will be discontinued, their room key will be collected and their ID card will be deactivated for the hall in which they lived.
How does my student report a maintenance issue?
Students are required to complete a Maintenance Request form which is available outside of their residence hall office and online. Forms should be turned into a residence hall staff member. Typically, most requests have a 24-48 hour turnaround time. Residence hall staff members are responsible for following up with residents regarding their request.
How does the campus meal plan work?
All residential students have a campus meal plan with University Dining Services. The student dining hall is located on the upper level of the Henderson Student Center. Students are required to present their student ID card to gain access to the dining hall. The dining hall offers breakfast, lunch and dinner on Monday-Friday and brunch and dinner on Saturday-Sunday.
What is FERPA?
(Family Educational Rights and Privacy Act) is a Federal regulation that states that Virginia Union University may not release certain types of student information to anyone without the student's expressed written consent. If your student grants us permission to discuss this information with you, we are happy to share what we know.
How much does laundry cost?
All residence halls have washers and dryers located in convenient areas for student use. Laundry is free.
Do students have to leave for holidays and Spring Break?
The residence halls will remain open for Martin Luther King, Jr. Birthday and Good Friday holidays. On these days, the dining hall will operate utilizing a weekend schedule of brunch and dinner.
Students are required to leave for Spring Break. The halls will close on Saturday March 2, 2013 at noon and re-open on Sunday, March 10, 2013 at noon.
When do students leave for summer vacation?
The residence halls close for non-graduating students on Friday, May 10, 2013 at noon.
The residence halls close for graduating students on Saturday, May 11, 2013 at 5PM.
All residents are required to remove ALL belongings from their residence hall room, even if they are returning for summer school.
When does summer school start?
Summer school check-in is on May 23-24, 2013. The process begins at 8:30am in the Registrar’s Office. Students must officially complete the registration process before receiving a housing assignment.
How do students apply for summer school housing?
Summer school housing applications are available in the Office of Residence Life & Housing, located in room 108 of the Thomas H. Henderson Student Center.
When does summer school end?
Summer school ends on Wednesday, July 3, 2013. Residence halls will close at 5PM.
When do students return for the fall?
check-in is on Thursday August 15 for students with last names A-K and Friday August 16 for students with last names L-Z.
check-in is on Monday August 19, for students with last names A-K and Tuesday August 20 for students with last names L-Z.
Do students have to leave for holidays?
The residence halls will remain open for Memorial Day, Labor Day, Fall Break and Thanksgiving Break. On these days, the dining hall will operate utilizing a weekend schedule for brunch and dinner.
Students are required to leave for Winter Break. The halls will close on Saturday, December 14, 2013 at noon. Students returning in the spring are not required to remove all personal belongings; however, we do strongly recommend that students take home their valuables.